DISTANCE SALES AGREEMENT
This Distance Sale Agreement (hereinafter referred to as the Agreement in the following articles) is located at the commercial center of Duatepe Mah. Şahmerdan Sok. Akyildiz Apt no: 2/17 Şişli / İstanbul, KUNGPOW COFFEE GIDA SANAYI VE TICARET LTD. Sti. The customer who enters the website and the shopper in the digital environment and in exchange for the price (referred to as the Buyer in the following articles) by entering the website the following articles are referred to by the following terms and conditions
The address and other contact information of the buyer when registering to will be considered as the legal address and contact details of the Purchaser and all notifications made under this Agreement will be made to the address of the Buyer.
The subject of this Agreement shall be sold to the Buyer electronically on the website (hereinafter referred to as the Seller in the following articles). and the determination of the rights and obligations of the parties in accordance with the provisions of the Regulation on the Protection of Consumers No 4077 and the Regulation on the Implementation Principles and Procedures of Distance Contracts.
The buyer is informed about the basic characteristics of the products subject to sale, sales price, the form of payment and delivery conditions and all pre-information about the product subject to the sale, and then confirms that they have ordered the product.
Products are products that are published on the Site and are ordered by the Buyer. The type, variety, quantity, model, brand and number of the products, in other words, all information related to the product, sales price, and payment method, will be composed of the information at the time of the order completion in accordance with the Buyer's demands. The total sales amount, including quantity and VAT, of each product subject to the contract, is indicated next to the product images or with a separate label.
The buyer has read and understood all the preliminary information about the basic qualifications of the products or products subject to the Contract, the price and method of payment as well as the delivery as specified in point (III) and has given the necessary confirmation in the digital environment; declares.
The Buyer is obliged to provide correct and complete information about themselves, their contact details and the products they wish to purchase, and the Buyer must comply with the provisions of this Distance Sale Agreement.
The buyer is obligated to check the product as soon as it is received and to report any defect in the product immediately. However, unpacked products are not covered by reinstatement. The buyer must notify the delivery service immediately of any damages caused by any defect in transportation.
The Seller will evaluate the orders given during working hours (every day between 09:00 - 18:00). Orders received after 18:00 will be processed within the following working days during working hours.
After the successful completion of the ordering process by the Buyer and the payment of the fee determined by the Seller for the product (s) by credit card, the Seller shall send an e-mail address to the e-mail address specified by the Buyer informing that the order transaction has been completed.
Within 1 (one) - 3 (three) business days from the date of the approval of the order placed by the Buyer in accordance with the V (2) of the Contract, the Seller shall deliver the order to the address specified by the Purchaser. Shipping costs will be borne by the Buyer. Seller shall not be held liable for delays in cargo.
Buyer acknowledges that all information given to the Seller in relation to the order is correct and complete, and that the Seller may contact them if necessary, and that the Seller cannot be held liable for the delivery of the products or the late delivery of the products due to incorrect information.
The Seller shall not be liable for delays in delivery if the buyer does not accept the delivery of the product or the person to be delivered to another person or organization other than the product itself.
The buyer is responsible for opening and checking the package in front of the company representative when they receive the package. if they believe it to be damaged during the shipment or if there is any defect in the product, they are not to take delivery of the product from the cargo company. If the package is not accepted and the roll documents are kept, the situation should be notified to the Seller within 3 days with the remaining copy of the roll documents. The seller will ensure a new and healthy delivery as soon as possible. After the delivery of the package has been accepted by the Buyer, the delivery company is deemed to have fulfilled its duty.
The Seller is responsible for the delivery of the products of the Contract in accordance with the specifications specified in the order. Payments can be made by the Buyer's credit card or by bank transfer.
For the delivery of the product of the contract, the condition of the product has to be paid to the Seller. In case the product price is not paid to the Seller for any reason, the Seller shall be deemed to be freed from the obligation to deliver the product.
In the event that the Buyer has defaulted on his credit card transactions, the cardholder shall pay interest in the credit card contract with the bank and be liable to the bank. In this case, the relevant bank may apply for legal remedies
If the bank or the financial institution does not pay the product price to the Seller due to the Buyer giving credit card information for the payment and because the credit card belonging to the Buyer is unfairly or unlawfully used by unauthorized persons in a manner not caused by the Buyer's fault, the Buyer has shall return the Product undamaged to the Seller within 3 days or pay the Seller again for the product price. In case the product is returned to the Seller, the cargo expenses shall be borne by the Buyer.
The Buyer has the right to withdraw within two (2) days from the date of delivery of the product to the person/organization indicated by them and/or the product in question. In order to use the right of withdrawal, a written notice must be given to the above address of the Seller in this period and the product unused.
In case of use of the right of withdrawal, the delivery of the original delivery invoice and the delivery of the original delivery invoice to the third party or the Buyer shall be returned to the Seller. Within 7 days following the receipt of these documents, the product price will be returned to the Buyer. If the original invoice is not sent, VAT and other legal obligations cannot be returned.
Due to the right of withdrawal, the unused product is returned by the Buyer.
Fast deteriorating products, single-use products are products which cannot be returned due to their qualities and it will not be possible for Buyer to withdraw from the right of withdrawal. In addition, the Buyer shall not exercise his right of withdrawal for products which are produced or modified in accordance with the Buyer's specific requirements and requests or made changes or additions. The right of withdrawal is subject to the condition that the packaging of the product is unopened, intact and the product has not been used.
The seller is obliged to inform the Buyer of the situation if the seller fails to deliver the product subject to the contract due to extraordinary circumstances such as force majeure (earthquake, fire, flood disaster) or weather conditions which hinder the transportation. In this case, the Buyer may use one of the rights to cancel the order, replace the product with the corresponding product if any and / or postpone the delivery period until the preventive situation disappears. In case the buyer cancels the order, the amount paid will be paid to him within 10 days.
Istanbul (Central) Courts and Enforcement Offices shall be authorized for disputes arising out of this Agreement.
This Agreement has been arranged in accordance with the requirement of contracting for sales on the internet in accordance with the Regulation on Implementation Principles and Procedures of Distance Contracts published in the Official Gazette dated 13.06.2003 and numbered 25137.